Wisconsin MPJE (Pharmacy Jurisprudence) Practice Exam

Can you take a patient's telephone refill request if the pharmacist is absent?

1. Yes

2. No

3. Only if you are a certified technician

4. Only for certain medications

The correct answer is: Yes

In Wisconsin, it is permissible for pharmacy staff to take a patient's telephone refill request even when the pharmacist is absent. This is allowed to ensure patient access to necessary medications in a timely manner. It is important for pharmacy staff members to accurately document the refill request for the pharmacist to review and validate once they return. This practice helps maintain continuity of care and ensures that patients are not left without necessary medications due to the pharmacist's absence.